business law

Liebeck v. McDonald: The Hot Coffee Case

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The McDonald hot coffee case, officially known as Liebeck v. McDonald’s Restaurants, is a widely debated and iconic product liability lawsuit that unfolded in 1992. This case serves as a prime example of polarized opinions on the legal system, often sparking discussions on the validity of litigation. This article delves into the case of Stella Liebeck, a grandmother who received third-degree burns when she spilled coffee purchased at a McDonald’s drive-through. We will focus on the following questions.

  • What was the basis of her claim against McDonald’s?
  • Was the alleged tort intentional, negligent, or strict liability?
  • Why did Ms. Liebeck’s lawyers believe that McDonald’s was liable to Ms. Liebeck?
  • Is it reasonable to expect that a hot drink purchased from a restaurant might quickly give you third-degree burns?
  • How did the jury decide the case? Why the jury decided the case this way?

What is the McDonald’s hot coffee case?

The case of Stella Liebeck, widely recognized as the “McDonald hot coffee case,” revolves around an unfortunate incident in 1992. An older grandmother, Stella Liebeck sustained third-degree burns after spilling coffee purchased at a McDonald’s drive-through. This case has sparked intense debate and discussion. In this detailed exploration, we dissect the foundation of Stella Liebeck’s claim against McDonald’s, classify the alleged tort, deliberate on McDonald’s liability, assess the reasonableness of expectations, analyze the jury’s verdict, and examine the factors that potentially swayed their decision.

What was the basis of Liebeck’s claim against McDonald’s?

Stella Liebeck’s lawsuit against McDonald’s hinged on the legal concept of product liability, which holds manufacturers and sellers accountable for any injuries resulting from their products. In this context, Liebeck contended that the coffee she purchased from McDonald’s was defectively designed and unreasonably dangerous. She also argued that McDonald’s failed to provide adequate warnings regarding the potential risks associated with their scalding hot coffee.

Liebeck’s primary assertion was that the coffee was defectively designed due to its excessively high serving temperature, well beyond what is typically considered safe and reasonable. She maintained that this extreme temperature rendered the coffee unreasonably dangerous, posing an unexpected risk of severe burns to consumers.

Additionally, Liebeck claimed that McDonald’s neglected its responsibility to provide adequate warnings about their hot coffee’s perils. She argued that McDonald’s should have employed warning labels on the cups or verbally apprised customers of the potential hazards of the scorching temperature.


Was the alleged tort intentional, negligent, or strict liability?

It’s noteworthy that Liebeck’s legal team underscored that McDonald’s had been inundated with complaints and reports of customers sustaining burns from their hot coffee even before Liebeck’s unfortunate incident. The argument was straightforward: McDonald’s knew about such incidents and should have taken preventive measures, like lowering the serving temperature or implementing additional safety precautions.

However, the case is not without controversy. Detractors viewed it as a classic example of frivolous litigation. In contrast, supporters highlighted the gravity of Liebeck’s injuries, framing her lawsuit as a quest for justice.

Alleged Tort: Negligence

At the core of Stella Liebeck’s claim was the allegation of negligence on McDonald’s part. She asserted that the fast-food giant’s negligent act of serving scalding coffee directly led to her severe burns.

Why did Ms. Liebeck’s lawyers believe that McDonald’s was liable to Ms. Liebeck?

Liebeck’s legal team argued that McDonald’s bore liability for her injuries due to its practice of serving coffee at excessively high temperatures, significantly exceeding industry standards. They contended that McDonald’s was aware of previous incidents involving burns caused by their hot coffee but had failed to take adequate steps to prevent such injuries.


Is it reasonable to expect that a hot drink from a restaurant might quickly cause third-degree burns?

Another critical facet of Liebeck’s case was the argument regarding the reasonableness of expectations. Her lawyers asserted that expecting a hot beverage purchased from a restaurant could cause third-degree burns within seconds was unreasonable. They claimed that the scalding temperature of McDonald’s coffee presented an unexpected and unreasonable risk to customers.

How did the jury decide the case?

The initial jury verdict awarded Stella Liebeck compensatory damages exceeding $2.7 million. However, this judgment was subject to reduction during the appeals process and eventually settled for an undisclosed amount.

Why did the jury decide the case this way?

Several factors played a pivotal role in the jury’s decision. One of the significant influences was the perception that McDonald’s had acted recklessly by serving coffee at an extremely high and dangerous temperature. Moreover, the case garnered substantial media attention, likely shaping public opinion and influencing the jury’s sympathy toward Stella Liebeck.

In conclusion, the McDonald’s hot coffee case is a multifaceted example of product liability and legal debates. It underscores the importance of product safety, adequate warnings, and corporate accountability while sparking discussions on the boundaries of litigation in society.

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