How American Express leverages diversity

Five people standing in a picture that was set as the featured image of the article How Can You Attract A More Diverse Workforce
Listen to this article

There is a growing trend of businesses being run by multicultural leaders. These leaders bring a wealth of experience and perspective to their companies, and they can effectively connect with consumers around the world. This trend is being driven by the globalization of business, and the need for companies to have a global reach. Additionally, these leaders are often well-connected and have networks that span the globe. As a result, they can connect their companies with opportunities and resources that they may otherwise not have access to.

The Forbes Global 2000 is a list of the world’s largest, most powerful companies. Their assets, sales, profits, market value, and the number of employees judge these companies. There is no doubt that Forbes is a leading business magazine. In addition, their annual list of the best companies for multicultural women is highly anticipated. The Forbes Best Companies for Multicultural Women list recognizes companies that have been recognized for their efforts to promote diversity and inclusion in the workplace. These businesses have all made significant progress in recent years to ensure that their workplaces are more welcoming and inclusive for everyone.

Unlocking Success: American Express’s Diversity Advantage

American Express, New York, NY

American Express is one of the leading world businesses. It has its headquarters in New York City and employs over 63,000 people across the globe. American Express has a strong presence in many countries, including the United States, Canada, Mexico, Brazil, and the United Kingdom.

The company offers a wide range of products and services, including credit cards, charge cards, travel services, financial services, and more. American Express is a diversified financial services company that has a long history of providing excellent customer service and support.

American Express’s commitment is “Our differences are what shape the world, and we’re committed to ensuring everyone is seen, heard, and feels like they truly belong. That’s why we’re actively cultivating an inclusive and diverse workplace where every voice is valued, teamwork is rewarded, and different points of view are celebrated” (Inclusion and Diversity in the Work Place | American Express, n.d.).

How does American Express leverage diversity?

American Express is a company that is known for its commitment to diversity. The company has a diverse workforce and customer base, and it leverages this diversity to its advantage to better reflect the demographics of the communities it serves.

American Express knows that its employees and customers come from different backgrounds and perspectives, and it uses this knowledge to create a more innovative and effective company. American Express understands that diversity makes the company stronger, and it is constantly looking for ways to increase diversity within the organization.

The company has achieved this by implementing policies and programs that promote inclusion and respect for all employees. American Express also provides training on unconscious bias and cultural competence. These initiatives have resulted in a more diverse workforce that is better able to understand and serve the needs of all customers.

To leverage this diversity, American Express has created several initiatives. One initiative is the Diversity & Inclusion Council, which is made up of employees from all levels of the company who work to promote diversity and inclusion within American Express. Another initiative is the Employee Resource Groups, which are groups of employees who come together to support each other and their communities.

Examples of diversity initiatives American Express has in place

Employee Resource Groups

American Express has many diversity initiatives in place. The company offers several employee resource groups, such as the African American Network, Women’s Initiative Network, and LGBTQ & Allies Business Resource Group. These groups provide support and networking opportunities for members. American Express also offers a mentorship program that pairs employees with mentors who can help them develop their skills and careers. The company also has several programs aimed at increasing the representation of women and members of marginalized groups in leadership positions.

Racial, ethnic, and gender equity

American Express announced a $1 billion action plan to promote racial, ethnic, and gender equity for colleagues, customers, and communities. The company released its inaugural Diversity, Equity, and Inclusion report in 2021. The report provides data on the company’s progress in creating a more diverse and inclusive workplace. Some key findings include that American Express has increased the percentage of women in leadership roles from 28% to 33%. The company has also made progress in hiring employees from underrepresented groups, with 43% of new hires coming from these groups. American Express is committed to furthering its DE&I initiatives and continuing to create an inclusive environment for all employees.

Colleague Networks

American Express has 15 Colleague Networks that focus on ethnicity, faith, gender, gender identity, sexual orientation, disability, veteran status, generational differences, and other topics. Their Colleague Networks, which are open to everyone, support personal and professional development, skill-building, and career growth through informal networking events and community initiatives. The company continues to create an inclusive culture – together – with over 100 chapters worldwide.

Conclusion – American Express Diversity Initiatives

American Express is a good company for diversity and inclusion in the workplace. The company offers a wide range of products and services that cater to diverse customer needs. In addition, American Express commits to diversity and inclusion in its workforce. The company has a robust anti-discrimination policy and provides training on diversity and inclusion to all employees. American Express also offers employee resource groups that provide support and networking opportunities for employees from different backgrounds.


Casserly, M. (2011, May 24). The Best Companies For Multicultural Women. Forbes. Retrieved October 6, 2022, from

Clark, D. (2015, April 23). How Diversity And Inclusion Are Driving the Bottom Line At American Express. Forbes. Retrieved October 6, 2022, from

Global Diversity and Inclusion at American Express. (n.d.). Retrieved October 6, 2022, from

Inclusion and diversity in the work place | American Express. (n.d.). American Express. Retrieved October 4, 2022, from

This article is written by:
netizen Insight authors
Editorial Team at Knowledge Netizen | Website

Our professional writers and editors are passionate about sharing high-quality information and insights with our audience. We conduct diligent research, maintain fact-checking protocols, and prioritize accuracy and integrity to the best of our capacity.

You can cite our articles under the author name "Netizenme"